8. Community, Age and Content Rules
8.1 Purpose
VendorHive Stores includes social commerce features such as posts, comments, live sessions, gifts, reactions, customer engagement, vendor promotion, and community interaction. These rules protect users and keep the platform safe.
8.2 Age Rules
Users must not misuse the platform’s social, live, gift, vendor, or payment features if they are underage. Minors should use VendorHive Stores only with proper parental or guardian supervision.
VendorHive Stores may restrict accounts, remove live access, or request verification where underage misuse is suspected.
8.3 Content Not Allowed
VendorHive Stores does not allow:
- Nudity or sexual content
- Fraud or scam promotions
- Hate speech
- Harassment or bullying
- Illegal products or services
- Fake giveaways
- Violence or threats
- Misleading health or beauty claims
- Underage misuse of live features
- Dangerous challenges
- Self-harm promotion
- Impersonation
- Content that deceives customers
- Content that violates Ghanaian law
8.4 Live Selling Rules
During live sessions, vendors and users must:
- Present products honestly
- Avoid false prices or fake discounts
- Avoid abusive language
- Avoid illegal or prohibited goods
- Avoid nudity or sexual content
- Avoid misleading claims
- Respect customers and viewers
- Follow VendorHive Stores policies
8.5 Gift Sharing
Gift sharing must not be used for fraud, manipulation, underage exploitation, scams, fake giveaways, or unlawful fundraising.
8.6 Reporting Content
Users may report harmful, illegal, misleading, abusive, or inappropriate content to:
blissoutfits@vendorhivestores.com
Users should include screenshots, usernames, links, time of live session, and a clear explanation of the issue.
8.7 Enforcement
VendorHive Stores may remove content, restrict comments, end live sessions, suspend accounts, remove vendors, block users, or report unlawful activity where necessary.
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Contact and complaints
For privacy concerns, vendor disputes, refund issues, delivery complaints, prohibited item reports, social/live content reports and general legal notices, contact blissoutfits@vendorhivestores.com.